Patricia Reyna

Client Success Representative 3

Profile

About Patricia:

Patricia loves a challenge and over the past decade has built a strong tool set in Collection-Master, vMedia, and SQL Server.

Collection-Master Expertise:

  • Accounting (Financials)
    • Create or reset a bank account
    • Edit remit templates
    • Reconcile bank accounts
    • Set up payment and post transactions
    • Set up AutoPost, AutoReverse, AutoCost
    • Investigate and resolve discrepancies (e.g., reversals; improperly posted transactions)
    • Resolve validation errors, Account Card issues
    • Move specific forwarders to Pool Cost
  • Automation & Workflow
    • Set up automation using Task Scheduler.
    • Trigger workflows using [1-7-1] documents and Diary Codes
    • Use Field Level Events to trigger actions when fields are updated
  • Documents & Reports
    • Set up document workflow and automation, including mail merge
    • Set up, edit, and fix document macros/templates
    • Create and edit Smart Document scripts
    • Create and edit report templates
    • Build reports and queries
    • Automate [3-2] Report Generator 
  • DTP/Module Integrations
    • Build import and export processes
    • Onboard new client
    • Set up, export, and re-trigger records (CMvX, CM EDI, etc.)
  • SQL Server
    • Install SQL back end
    • SQL Queries
  • System Management
    • Install/update CM and VLM
    • Server migration assistance
    • Workstation setup
    • Group Security/Zone Security setup
  • Training
    • EDI/DTP use, import/export, and automation

vMedia Expertise:

  • Includes both DBF and SQL versions
  • Install SQL back end
  • Install/update vMedia and VLM
  • Workstation setup
  • Spectrum Importer/Exporter setup
  • Scanner setup and troubleshooting
  • SQL integration

Patricia’s Links:



 

Basics

Products
Collection-Master, vMedia
Based In
City, State
VT SInce
2016
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