Patricia Reyna
Client Success Representative 3
Profile
About Patricia:
Patricia loves a challenge and over the past decade has built a strong tool set in Collection-Master, vMedia, and SQL Server.
Collection-Master Expertise:
- Accounting (Financials)
- Create or reset a bank account
- Edit remit templates
- Reconcile bank accounts
- Set up payment and post transactions
- Set up AutoPost, AutoReverse, AutoCost
- Investigate and resolve discrepancies (e.g., reversals; improperly posted transactions)
- Resolve validation errors, Account Card issues
- Move specific forwarders to Pool Cost
- Automation & Workflow
- Set up automation using Task Scheduler.
- Trigger workflows using [1-7-1] documents and Diary Codes
- Use Field Level Events to trigger actions when fields are updated
- Documents & Reports
- Set up document workflow and automation, including mail merge
- Set up, edit, and fix document macros/templates
- Create and edit Smart Document scripts
- Create and edit report templates
- Build reports and queries
- Automate [3-2] Report Generator
- DTP/Module Integrations
- Build import and export processes
- Onboard new client
- Set up, export, and re-trigger records (CMvX, CM EDI, etc.)
- SQL Server
- Install SQL back end
- SQL Queries
- System Management
- Install/update CM and VLM
- Server migration assistance
- Workstation setup
- Group Security/Zone Security setup
- Training
- EDI/DTP use, import/export, and automation
vMedia Expertise:
- Includes both DBF and SQL versions
- Install SQL back end
- Install/update vMedia and VLM
- Workstation setup
- Spectrum Importer/Exporter setup
- Scanner setup and troubleshooting
- SQL integration
Patricia’s Links:
Basics
Products
Collection-Master, vMedia
Based In
City, State
VT SInce
2016