Q-LawE Release Notes

Firms are expected to stay up to date on the update releases; missing or delaying updates can cause unforeseen issues with the software.
  • If your firm is using a version of the software that is more than six (6) months old, you will incur charges for Vertican support to help you update to the most recent version.
    • Charges will come in the form of using your monthly incident allowance.
      • If you do not have incidents in your balance, your firm will need to purchase an additional incident on the vPortal.
      • Find out how to Purchase Additional Incidents.
  • To find out more about Vertican’s requirement to keep your software updated, or read information about software versions.

Any custom work provided in a release update must be tested by the firm initiating the work.

  • Firms are expected to test requested enhancements in a timely manner and provide feedback to Vertican as quickly as possible.
  • If enhancements are not tested in a timely manner and errors are not reported, Vertican may bill for additional support time to review or fix the enhancement.

If you require assistance with processing the release update or updating Q-LawE user licensing, please create a support ticket using one of the methods below.

Help Center > Self-Help Resources > Q-LawE > Release Notes