• Client Success Manager
• Q-Law, Q-LawE

Michelle has 20 years of QL/QLE experience both at VT and a law firm as a collections paralegal.

• Client Success Representative 1
• Collection-Master, vMedia, SQL-Sync

Adan has helped firms with accounting, automation, and system management, while also gaining special expertise in resolving vMedia printer issues. 

• Development Engineer 2
• Collection-Master

From behind the scenes, Bob’s code has powered many of the enhancements you’ve come to value – including PaymentVision and Vertican File & Serve.

• Development Engineer 2
• Collection-Master

Instrumental to many of the enhancements you’ve come to appreciate is James — one of our talented developers turning ideas into innovation. 

• Associate Deputy Product Owner
• CM, Q-Law, vEx & Analytics, vMedia

Irasely performs installations and custom setups, conducts firm training, and helps firms implement workflow and document automation tools.

• Deputy Product Owner
• Collection-Master, vMedia, vEx & Analytics

Joe specializes in streamlining your workflows with CM tools and is known for putting complex subjects into simple terms.

• Product Owner
• Collection-Master

John often meets with business owners, firm SMEs, and technology teams to design creative solutions to business problems.

• Client Success Representative 1
• Collection-Master

Megan has helped firms with automation, security, updates, and purges. She provides extra documentation to clients so they can learn as she helps.

• Client Success Representative 3
• Collection-Master, vMedia

Patricia loves a challenge and over the past decade has built a strong tool set in Collection-Master, vMedia, and SQL Server.

• Account Manager 1
• Q-Law, Q-LawE

Brittaney advises clients on how to optimize VT tools, leveraging her prior roles as a Client Success Rep and Business System Analyst.

• Account Manager 1
• vExchange & Analytics

Jena brings her experience onboarding new Receivers and Senders to help her clients understand and use vExchange Analytics.

• Account Manager 2
• Collection-Master, vMedia

Julia focuses her efforts on engaging clients in a business function, bringing together her advanced knowledge of firm practice and Vertican software.

• SVP of Business Development
• Collection-Master

Nick has 40 years of experience in legal debt collections, including 30 years on the road getting Collection-Master firms up and running.

• Client Success Team Lead
• Collection-Master, vMedia, vExchange

With over 10 years supporting Vertican products, Paul can handle almost anything in Collection-Master as well as having expertise with vMedia and vExchange.

• Development Engineer 2
• Q-Law, Q-LawE

Charles designed and developed the SigniX and OnBase integrations for a large Vertican Sender. He also implemented oAuth in QLE.

• Development Engineer 1
• Q-Law, Q-LawE

Dan designed and created many custom Q-LawE programs for custom imports, exports, reports, data conversions, 3rd party data-sharing, and automation.

• Chief Innovation Officer & Product Owner
• Q-Law, Q-LawE, vExchange & Analytics

As the visionary architect behind Q-Law/Q-LawE software, Kurt fuses industry expertise with technical brilliance to deliver tailored solutions that drive client success.

• Associate Deputy Product Owner
• Q-Law, Q-LawE

Will helps firms identify inefficiencies in their use of QL/QLE and implement workflow automation using tools such as the QLE Workflow Designer.

• Deputy Product Owner, IDC
• DTPs, vExchange & Analytics

Chelsea has played a key role in creating some of VT's third-party DTPs, as well as supporting the vExchange Native adapter.

• Product Owner, IDC
• DTPs, Collection-Master, vEx & Analytics

With 30 years of industry and Vertican product experience, Kevin is a subject matter expert for vExchange, YGC, and Collection-Master.

• Development Engineer 2
• DTPs, vExchange & Analytics

Michael is a subject matter expert in YGC, inventory and financial reconciliations, and ad hoc reporting.

• Client Success Representative 1
• Q-Law, Q-LawE

Dominic enjoys finding creative solutions to client problems and has experience building a data dictionary and vendor import.

• Client Success Representative 3
• Q-Law, Q-LawE

Emily has 11 years' experience in debt collection: seven as a Q-LawE firm user and four in client success, including support of large clients.

• Development Engineer 2
• vExchange & Analytics

Evan has been a key player in improving vExchange & Analytics, and brings experience supporting Collection-Master as part of firm IT.

• Development Engineer 3
• vExchange & Analytics

Igor has been instrumental in the evolution of vExchange & Analytics - from new features to improvments in efficiency and performance.

• Deputy Product Owner
• vExchange & Analytics, Collection-Master, vMedia

With 10 years of expertise in Collection-Master and vExchange, Jim has applied his techincal skills to most every problem you can imagine.

• Development Engineer 2
• vMedia

Jon has been an instrumental player in driving major vMedia enhancements, including Spectrum Importer and vParser.

• Chief Strategy Officer & Product Owner
• Collection-Master, vMedia, SQL-Sync

Luis provides consulting services primarily in accounting, data recovery, EDI/DTP integration, and resolving system problems.

• Client Success Representative 1
• Q-Law, Q-LawE

Sarah specializes in providing training, including Bookkeeping, which she's already mastered in a short amount of time.

• Quality Assurance Manager
• vExchange & Analytics

Soomin has led the QA team since 2022, performing testing for multiple products and being instrumental in the launch of vX Universal Gates.

• Senior Database Administrator
• CM, Q-LawE, SQL-Sync, vMedia

An authority in SQL Server, IT best practices, and VT products, Vishal empowers firms to optimize resources and achieve peak performance.

• Quality Assurance Analyst 1
• Q-Law, Q-LawE

As a key member of the QA team, Melanie tests client SOW programming requests. She also provides client training.

• Client Success Team Lead
• Q-Law, Q-LawE

Melinda was promoted to Team Lead for QL/QLE support in 2023. Her valuable expertise includes bookkeeping and server migrations.

• Product Owner
• vExchange & Analytics

Maryann helps Senders and Receivers by building custom functionality, reports, and Gate rules, assisting with data migration, supporting onboarding, and troubleshooting rejections.

• Business Analyst 2
• Q-Law, Q-LawE

Kat applies her SME expertise to drive results behind the scenes, from business analysis and SQL queries to resolving client file issues.

• Development Engineer 1
• Q-Law, Q-LawE

Brett has a diverse set of skills to provide both product and technical solutions, including those that involve complex system and network engineering.

• Client Success Representative 3
• vExchange & Analytics

Liz specializes in performing training for those new to vExchange and Analytics, as well as helping firms navigate vPortal.